Shipping & Delivery Policy

Last Updated: Feb, 2026

Where we ship from

Orders to the EU: fulfilled from our Italy warehouse.

Orders to the United States: fulfilled from our Wyoming warehouse.

Other countries: we ship from the closest warehouse that has your product available.

 

Import duties and taxes

Orders fulfilled inside your region usually do not include extra import duties. Cross-border orders may be subject to customs duties or import taxes charged by your country; these are the buyer’s responsibility unless stated otherwise at checkout.

 

 

At Fedanoo, we are committed to delivering your orders in a timely and reliable manner. This Shipping & Delivery Policy outlines how we process and ship orders placed on our website.

 

1. Order Processing Time

All orders are processed within 1–3 business days after payment is successfully confirmed.

Orders are not processed or shipped on weekends or public holidays.

In case of high order volumes, processing times may be slightly delayed. Customers will be notified if there is a significant delay.

 

2. Shipping Time

Estimated delivery times vary depending on the destination and product availability.

  • United States: 5–10 business days
  • Europe: 5–14 business days
  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to external factors.

 

3. Shipping Costs

Shipping fees are calculated at checkout or offered as free shipping where applicable.

Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

 

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Customers can use this tracking number to monitor the status of their delivery.

 

5. Shipping Delays

Fedanoo is not responsible for delays caused by factors outside our control, including but not limited to:

  • Customs processing
  • Carrier delays
  • Weather conditions
  • Incorrect shipping information provided by the customer
 

6. Incorrect Address

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided, we may not be able to guarantee delivery or reshipment.

 

7. Lost or Stolen Packages

If a package is marked as delivered but not received, customers should first contact the shipping carrier.

If further assistance is required, our support team is available to help.

 

8. International Shipping

We ship to multiple countries worldwide. Delivery times may vary depending on location.

Customers are responsible for any customs duties or import taxes required by their country.

 

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us.